Cookie Policy

Last updated: 12 August 2026

This Cookie Policy explains how Paul Buck Ltd, trading as Bucko Tools & Fixings, uses cookies and similar technologies when you visit or use our website.

Bucko Tools & Fixings is a trading name of Paul Buck Ltd, company number 16536510.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your computer, telephone or other device when you visit a website.

They allow websites to function correctly, remember information, provide security features and understand how visitors use the website.

Similar technologies, including pixels, tags, local storage, scripts and other tracking technologies, may also be used to store or access information on your device.

2. HOW WE USE COOKIES

We may use cookies and similar technologies to:

Operate our website and checkout
Maintain your shopping basket
Process payments
Protect the website and prevent fraud
Remember preferences
Measure website performance
Understand how visitors use the website
Support customer reviews
Measure advertising and conversions
Improve our services and customer experience

The technologies used depend on the services, applications and consent preferences active during your visit.

3. STRICTLY NECESSARY COOKIES

These cookies and technologies are required for the website to operate properly or provide a service you have requested.

They may be used to:

Keep products in your shopping basket
Operate checkout
Process payments
Maintain website security
Prevent fraud
Remember privacy and cookie choices
Enable customer account and login functions
Maintain website performance and availability
Route website traffic correctly

Strictly necessary cookies do not normally require consent where they are essential to provide a service requested by the customer.

4. FUNCTIONAL COOKIES

Functional cookies help provide additional website features and remember choices you make.

They may be used to remember information such as:

Language
Region
Display settings
Account preferences
Website preferences
Review or application settings

Functional cookies that are not strictly necessary will be used only where the required consent has been obtained.

5. ANALYTICS COOKIES

Analytics cookies and similar technologies help us understand how visitors use our website.

They may collect information about:

Pages viewed
Time spent on pages
Links selected
Navigation paths
Searches performed
Device and browser type
Operating system
Website errors
Referral source
Approximate location
Basket and checkout interactions
Interactions with website features

We use this information to measure website performance, identify technical or usability problems and improve the customer experience.

Analytics technologies will be used only where the required consent has been obtained.

6. MICROSOFT CLARITY

We use Microsoft Clarity to help us understand how visitors interact with our website.

Microsoft Clarity may collect information about website interactions such as:

Pages visited
Navigation behaviour
Clicks and taps
Scrolling behaviour
Session activity
Device and browser information
Referral information
Website performance and errors

Clarity may provide us with aggregated analytics, heatmaps and session recordings so that we can identify usability issues and improve the website.

Sensitive payment information should not be intentionally captured in session recordings.

Microsoft Clarity will be used only after the visitor has provided the required consent for analytics technologies.

Microsoft may process information collected through Clarity in accordance with its own privacy and data-protection terms.

7. ADVERTISING AND MARKETING COOKIES

Advertising and marketing cookies and similar technologies may be used to:

Measure advertising performance
Understand whether an advertisement resulted in a website visit or purchase
Attribute conversions to advertising campaigns
Limit how often advertisements are shown
Create or manage advertising audiences
Provide more relevant advertising where permitted
Improve advertising performance

These technologies may be provided by advertising platforms including Google and Microsoft.

Advertising and marketing technologies will be used only where the required consent has been obtained.

8. GOOGLE SERVICES

We use or may use Google services in connection with website analytics, advertising, product promotion and customer reviews.

These may include:

Google Analytics
Google Ads
Google Merchant Center
Google Customer Reviews
Google conversion-measurement technologies

Google Analytics, Google Ads and related measurement services may use cookies, pixels or similar technologies to measure website activity, advertising performance and conversions.

Non-essential Google analytics or advertising technologies will be used only after the appropriate consent has been obtained.

Google Merchant Center is used to manage and promote product information. Its use does not mean that every visitor is automatically subject to advertising cookies.

Google Customer Reviews may display an optional invitation after an eligible purchase. Participation is voluntary. If you choose to participate, relevant order information may be provided to Google as explained in our Privacy Policy.

Consent to participate in Google Customer Reviews is separate from your cookie preferences.

Google may process information in accordance with its own privacy and data-protection terms.

9. SHOPIFY COOKIES AND TECHNOLOGIES

Our online store is hosted using Shopify.

Shopify may use cookies and similar technologies to:

Operate the storefront
Maintain shopping baskets
Provide checkout
Process payments
Maintain security
Prevent fraud
Operate customer accounts
Provide analytics
Support applications and sales channels
Remember privacy and consent preferences

The exact cookies and technologies used may vary depending on the Shopify services, applications and sales channels enabled on our store.

Some Shopify technologies are strictly necessary for the operation of the website.

Other Shopify or third-party technologies will be used only where the required consent has been obtained.

10. JUDGE.ME AND CUSTOMER REVIEWS

We use Judge.me to provide product-review functionality.

Judge.me may use cookies or similar technologies to:

Display product reviews and ratings
Support review forms
Verify reviews linked to completed purchases
Prevent fraudulent or misleading reviews
Remember review-related preferences
Measure the operation of review features

Some review functionality may be necessary to provide a feature requested by the visitor. Other non-essential technologies will be used only where the required consent has been obtained.

Judge.me may process information in accordance with its own privacy and data-protection terms.

11. PAYMENT PROVIDERS

Payment providers may use cookies or similar technologies in connection with:

Processing payments
Preventing fraud
Authenticating transactions
Managing payment security
Completing a payment method selected by the customer

These technologies may be necessary to complete a payment or may be subject to the payment provider’s own privacy and cookie practices.

Payment providers available through our checkout may include Shopify Payments and PayPal.

12. FIRST-PARTY AND THIRD-PARTY COOKIES

First-party cookies are placed directly by our website.

Third-party cookies or similar technologies may be provided by organisations whose services are used on the website, including:

Shopify
Microsoft
Google
Judge.me
Payment providers
Analytics providers
Advertising platforms
Fraud-prevention providers
Embedded applications or website features

Third parties may process information in accordance with their own privacy and cookie policies.

13. COOKIE CONSENT

Where consent is legally required, non-essential cookies and similar technologies will not be used until you have actively made a choice.

Simply continuing to browse the website without making a choice is not treated as consent to non-essential cookies.

You may be given options to:

Accept all cookies
Reject non-essential cookies
Select which cookie categories to allow
Change your preferences later

Rejecting non-essential cookies should not prevent you from browsing products or completing a purchase.

Strictly necessary cookies may remain active because the website cannot operate properly without them.

14. MANAGING YOUR COOKIE PREFERENCES

You can manage cookies and similar technologies through:

The cookie consent controls available on our website
Your browser settings
Device privacy settings
Settings provided by relevant third-party services

Most browsers allow you to view, block or delete cookies.

Blocking all cookies may prevent parts of the website from working properly, including the shopping basket, customer account, checkout and payment functions.

15. WITHDRAWING OR CHANGING CONSENT

Where processing is based on consent, you can change or withdraw your consent through the cookie controls available on our website.

Withdrawing consent will prevent the relevant non-essential technologies from being used during future activity where the consent controls operate as intended.

You may also delete existing cookies through your browser settings.

Changing or withdrawing consent does not affect processing that lawfully occurred before the preference was changed.

16. HOW LONG COOKIES REMAIN

Some cookies are deleted when you close your browser. These are commonly known as session cookies.

Other cookies remain on your device for a defined period or until you delete them. These are commonly known as persistent cookies.

The duration depends on:

The purpose of the cookie or technology
The service that placed it
Applicable platform settings
Your browser and device settings
Your consent choices

Third-party providers determine the duration of cookies they place, subject to their own policies and applicable law.

17. PERSONAL INFORMATION

Some cookies and similar technologies may involve the collection or processing of personal information.

This may include:

IP address
Device and browser information
Cookie or device identifiers
Website activity
Approximate location
Advertising and conversion information

For more information about how we collect, use, share, retain and protect personal information, please read our Privacy Policy.

Where cookie information involves personal data, it will be processed in accordance with applicable UK data-protection requirements.

18. INTERNATIONAL PROCESSING

Some technology, analytics, advertising and service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable law.

Further information is available in our Privacy Policy.

19. CHANGES TO THE TECHNOLOGIES WE USE

The cookies and similar technologies used by the website may change when we:

Update the website
Add or remove Shopify applications
Change payment providers
Introduce or change analytics services
Introduce or change advertising services
Add new website functionality
Change technology providers

We periodically review the services and applications used by the website.

20. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes to:

Our business
Our website
Applicable law
Analytics services
Advertising platforms
Shopify applications
Technology providers
Privacy and consent requirements

The latest version will be published on this page with an updated revision date.

21. CONTACT US

For questions about this Cookie Policy or how cookies and similar technologies are used on our website, contact:

Paul Buck Ltd
Trading as Bucko Tools & Fixings
Company number: 16536510

Registered office, operational and returns address:

Unit 2, Babsham Business Centre
Babsham Lane
Bognor Regis
West Sussex
PO21 5EL
United Kingdom

Email: support@buckotoolsandfixings.co.uk
Telephone: 01243 944193

This address is not a retail shop, public trade counter or customer collection point.